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Retail

How does Franprix strengthen its customers’commitment?

Franprix is a supermarket chain belonging to the Casino group since 2007. With more than 800 stores in France and an ambitious expansion project, the Franprix’s network has experienced strong…

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Retail

How to Build a strong and consistent customer experience

More and more consumers are now returning to stores. Even though consumer habits have changed significantly during the pandemic, creating a rich and relevant customer experience remains a major challenge…

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Retail

How to re-engage your customers after lockdown?

How to boost sales after a long period of confinement? How to identify and win back the most appetizing customers? Re-creating proximity and a lasting relationship with each of…

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Retail

How did Kaporal Jeans strengthen the commitment of its customers?

Kaporal is a French ready-to-wear brand created in 2004, known for its expertise in denim. It also offers a wide range of accessories.
Today the brand has a network…

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Bank and Insurance

Optimize business efficiency by individuating the customer relationship

How to differentiate oneself in a highly competitive and changing banking market?

One of the areas of differentiation is the quality of the customer relationship, which includes not only the…

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Retail

How does Virgin engage customers sustainably in the retail industry?

As an international distributor of cultural and high tech products in 7 Middle Eastern countries, Virgin Megastore has nearly 30 stores and approximately 500.000 customers. Each country runs its own…

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