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Retail

How to Build a strong and consistent customer experience

More and more consumers are now returning to stores. Even though consumer habits have changed significantly during the pandemic, creating a rich and relevant customer experience remains a major challenge…

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Retail

How to re-engage your customers after lockdown?

How to boost sales after a long period of confinement? How to identify and win back the most appetizing customers? Re-creating proximity and a lasting relationship with each of…

jennyfer annyme
Bank and Insurance

Optimize business efficiency by individuating the customer relationship

How to differentiate oneself in a highly competitive and changing banking market?

One of the areas of differentiation is the quality of the customer relationship, which includes not only the…

Business case Bank 2
Retail

How to engage customers sustainably in the retail industry?

As an international distributor of cultural and high tech products in 7 Middle Eastern countries, Virgin Megastore has nearly 30 stores and approximately 500.000 customers. Each country runs its own…

Virgin-Megastore_Logo
Retail

Build loyalty among newly acquired Click & Collect customers

What’s the best way to tap the potential of new clients acquired during lockdown? How can you identify high-value customers who are the most likely to reorder using…

BC Click&Collect
Telecom

How to engage and retain multi-sim customers?

How to differentiate oneself in an ultra-competitive market where customers are over-solicited by different telecom operators? How do you build loyalty with a multi-sim customer? By using tools to personalize…

Telco – Business Case D-AIM
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