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Bank and Insurance

Optimize business efficiency by individuating the customer relationship

How to differentiate oneself in a highly competitive and changing banking market?

One of the areas of differentiation is the quality of the customer relationship, which includes not only the…

Business case Bank 2
Retail

How does Virgin engage customers sustainably in the retail industry?

As an international distributor of cultural and high tech products in 7 Middle Eastern countries, Virgin Megastore has nearly 30 stores and approximately 500.000 customers. Each country runs its own…

Virgin-Megastore_Logo
Retail

Build loyalty among newly acquired Click & Collect customers

What’s the best way to tap the potential of new clients acquired during lockdown? How can you identify high-value customers who are the most likely to reorder using…

BC Click&Collect
Telecom

How to engage and retain multi-sim customers?

How to differentiate oneself in an ultra-competitive market where customers are over-solicited by different telecom operators? How do you build loyalty with a multi-sim customer? By using tools to personalize…

Telco – Business Case D-AIM
Bank and Insurance

Higher take-up rate for each policyholder

Ethias, a Belgian insurance company, had two main objectives: reducing its churn rates and increasing take-up rates among its policyholders. With our individualized marketing solutions, they successfully achieved…

logo ethias
Telecom

Dhiraagu: Enhance Customer Value Management (CVM) in the telecom sector

It’s hard to keep Q-scores high and maximize average revenue per user in a competitive market where multi-SIM use is a widespread practice and consumers are quick to…

logo dhiraagu
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