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Retail

Courir – Customer value optimization

Our challenge with Courir, a French online footwear retailer, focused on understanding customer expectations better to build loyalty and boost purchase frequency. Today, Courir communicates with each customer…

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Provide the best customer experience to optimize the relationship

In a sector undergoing a digital transformation, how can we offer the best customer experience by taking business issues into account? How to optimize the customer relationship when the available…

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