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Retail

Create hyper-personalized relationships to build customer loyalty and increase purchase frequency.

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Retail

How to engage customers sustainably in the retail industry?

As an international distributor of cultural and high tech products in 7 Middle Eastern countries, Virgin Megastore has nearly 30 stores and approximately 500.000 customers. Each country runs its own…

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Retail

Build loyalty among newly acquired Click & Collect customers

What’s the best way to tap the potential of new clients acquired during lockdown? How can you identify high-value customers who are the most likely to reorder using…

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Retail

Successful customer reactivation

How can you tap the potential of dormant customers who take up a large proportion of your database? How can you identify and win back customers with the highest retention…

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Retail

Customer value optimization

Our work with Courir, a French online footwear retailer, focused on understanding customer expectations better to build loyalty and boost purchase frequency. Today, Courir communicates with each customer…

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